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How to deal with customers: O2 gets chatted up by disgruntled user
Author: katy.d
Wednesday 10th October 2012 – 5.46pm
A customer complaining to his service provider, O2, on Twitter got a little more than he bargained... Read article
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How to deal with a PR crisis: @O2 cheers customers after 15+ hour service failure
Author: katy.d
Thursday 12th July 2012 – 1.27pm
Despite the inevitable customer s*** storm (excuse my French) caused by the O2 signal failure,... Read article
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O2 customers vent frustration after 15 hour network failure
Author: adavemurray
Wednesday 11th July 2012 – 4.22pm
O2 customer support are sure to have had an ear-full after signal problems lasted over 15 hours. ... Read article
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O2 data breach sends your mobile number to the world
Author: Staff Reporter
Wednesday 25th January 2012 – 10.54am
User finds his number is sent out in the open every time he goes onto websites using his smartphone... Read article
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O2 goes down again
Author: ravin
Monday 20th June 2011 – 11.25pm
Many frustrated customers of UK mobile network 02 are complaining that the network has gone down... Read article
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O2 goes down in London
Author: ravin
Friday 10th June 2011 – 11.01am
The 02 network has gone down again in London. This morning, 02 tweeted from their official account... Read article
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O2 break-in causes signal loss for many in the South East
Author: RichArrowsmith
Tuesday 17th May 2011 – 11.24am
For the O2 network failure on the 10th of June 2011 click here. --- Customers across the South East... Read article
#O2
Thousands affected by O2 network problems in the UK
- Author: Staff Reporter
- Topics: #O2#Tech
- comments
Friday 12th October 2012 - 16:09pm Phone operator O2 has apologised to customers after thousands complained about the network being down. The company says only 10% have been affected and they working to resolve the issue but that won'... Read full article
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